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North America power-bank recall · 27

XO Poppy magnetic power banks recalled in the US and Canada: why the model lists differ

US regulators recalled about 32,400 units days after a Canadian notice covering 30,000. The brand is the same, but the model codes, sales channels and refund routes are not.

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Three XO Poppy magnetic power banks and their packaging model labels from the US recall notice.
Three product photographs from the US CPSC recall notice, arranged together for editorial display. They show the US-listed cream, bow-print and teddy-bear-print variants—not the full Canadian model list. This is not ZIMONAI testing or sponsored content.Editorial photograph · U.S. Consumer Product Safety Commission

News summary

Two North American notices cover XO Poppy power banks: the US CPSC announced about 32,400 units on 3 September, after Health Canada recalled 30,000 related models on 26 August. The bigger story is the scope gap—the US lists three retail variants, Canada 30 model codes and a different refund route. For buyers and retailers, market-by-market SKU mapping, battery/BOM traceability and recall logistics are frontline requirements; a shared brand name is not a recall identifier. Both authorities cite overheating and fire hazards and reported no incidents or injuries at publication, but neither identifies the root cause, cell supplier, production lots or common internal design.

  • 01

    The US CPSC notice covers about 32,400 XO Poppy Power Trip units sold at TJX and Marshalls; Health Canada separately reports 30,000 related 5,000 mAh power banks sold through HomeSense, Winners and Marshalls.

  • 02

    The US notice lists three packaging variants, while Canada lists 30 model codes. Buyers need the full market SKU and packaging identifier, not just the XO Poppy name or a similar appearance.

  • 03

    Neither regulator published a root-cause analysis. The responsible next step is to isolate affected finished-goods records and preserve cell, PCBA, connector, firmware and production-lot evidence without assigning blame to an unnamed supplier.

01

What exactly was recalled in the United States and Canada?

The US Consumer Product Safety Commission announced recall 26-740 on 3 September 2026. It covers XO Poppy Power Trip Magnetic Wireless Power Banks under model PYPBK5M in three variants: cream (PY-PBK5M-CR2), cream with a pink bow print (PY-PBK5M-BW8), and black with a teddy-bear print (PY-PBK5M-TB2). CPSC says about 32,400 units were sold for roughly US$15 at TJX and Marshalls stores nationwide from April 2025 through March 2026. Truststone Group LLC is named as the importer, and Vietnam as the country of manufacture.

Health Canada published its related notice on 26 August. It covers 30,000 XO Poppy 5,000 mAh MagSafe-compatible power banks sold from May 2024 through March 2026 through HomeSense, Winners and Marshalls. The Canadian list contains 30 model codes, including PY-PBK5M-BW8 but many variants that do not appear in the US notice. Both notices reported no incidents or injuries at the stated cut-off dates.

02

Why are the model lists and consumer instructions different?

A recall is defined by the authority, market, distribution records and product identifiers in that specific notice. The US action tells consumers to stop using the product and contact Truststone Group for a refund issued as a virtual gift card. CPSC also warns that recalled lithium-ion products should not enter household rubbish, ordinary recycling or retail battery boxes; consumers should first ask a local household hazardous-waste facility whether it accepts recalled lithium batteries.

Canada directs consumers to stop using the units and return them to HomeSense, Winners or Marshalls for a refund, and notes that recalled products cannot be redistributed, sold or given away in Canada. These differences are operational, not cosmetic. A global seller that collapses both notices into one brand-level spreadsheet could miss Canadian variants, send US customers to the wrong remedy channel or apply one country’s disposal instructions in another.

  • US scope: PYPBK5M with three named packaging variants and about 32,400 units.
  • Canadian scope: 30 listed model codes and 30,000 reported units.
  • One overlapping code does not establish that every listed variant shares the same internal bill of materials.
  • Country-specific sales and remedy records should remain linked to the exact notice that created them.
03

What does this recall reveal about power-bank traceability?

The public notices identify the retail products well enough for consumers to act, but they do not disclose the cell manufacturer, PCBA revision, connector supplier, production dates, lot boundaries or technical failure analysis. A buyer investigating its own assortment therefore needs an internal bridge from market SKU and packaging code to the finished-goods record, bill-of-materials revision, battery-cell lot and shipment history. That bridge is what makes a targeted stop-ship and customer notification possible.

ZIMONAI’s editorial assessment is that cross-market recall readiness should be designed before a product ships, not improvised after a notice appears. Brand owners and importers should be able to freeze affected inventory, identify customers by destination market, preserve samples and change records, and operate the correct refund and reverse-logistics route for each jurisdiction. This event does not prove a defect in every XO Poppy product or identify which supplier caused the hazard; it shows why precise product identity and response records matter when the public name stays the same.

What buyers should check now

What buyers should check now

  • Exact market SKU, packaging code, colour or print variant and sales country
  • Finished-goods lot, production date, purchase order and shipment destinations
  • Battery-cell maker and lot, PCBA revision, connector specification and protection settings
  • Change approvals covering cells, ports, housings, firmware and secondary suppliers
  • Stop-ship, retailer notification, refund and country-specific disposal workflow
  • Retained samples, incident records and an owner for regulator and customer follow-up

Sources and evidence

Sources and evidence

Facts in this note were checked against the following primary and independent sources. Links open the source publisher’s website.

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Produced by the ZIMONAI Editorial Desk at Zhimengwan Technology.

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